Frequently Asked Questions
Everything you need to know about our curated collections.
Are the items sold on Archived authentic?
Yes, every piece undergoes a rigorous multi-point inspection process by our in-house experts to ensure 100% authenticity before it is listed.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard domestic shipping takes 3-5 business days, while international delivery times vary by location.
What is your return policy?
We offer a 14-day return window for most items. Products must be returned in their original condition with all security tags attached to be eligible for a refund.
Do you offer international shipping?
Yes, Archived ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
